Contact Us
Whether you have a question about one of our reviews, a correction to flag, or a comment about how we research and rank US online casinos, we want to hear from you. This page explains the best ways to reach the team at US Online Casinos and what to expect when you do.
Reach the Editorial Team
For questions about our reviews, ratings methodology, or the casinos listed on this site, email us directly:
We aim to respond to all enquiries within two business days. During busy periods it may take a little longer, but we read every message and reply to each one personally.
What We Can Help With
- Review accuracy: If you believe information about a casino we cover is out of date or incorrect, please let us know. We take editorial accuracy seriously and review flagged content promptly.
- Bonus terms and conditions: Casino offers change frequently. If an offer listed on our site no longer matches what a casino is advertising, send us the details and we will verify and update.
- Payment and withdrawal questions: We can point you toward the right section of our site, though for account-specific banking issues you will need to contact the casino directly.
- Responsible gambling concerns: If gambling is causing you or someone you know difficulty, please visit our responsible gambling guidance page before reaching out. It lists US support organisations and tools available to you right now.
- General feedback: Suggestions for casinos to review, topics to cover, or ways to make the site more useful are always welcome.
What We Cannot Help With
We are an independent comparison and review site, not a casino operator. That means we are not able to:
- Access your account at any casino we review
- Process or chase withdrawals on your behalf
- Modify bonus terms or override casino decisions
- Provide legal advice about gambling disputes
For account issues, contact the casino's own customer support team directly — live chat is typically the fastest channel. If a dispute remains unresolved, your state's gaming regulator is the appropriate body to escalate to.
Press and Partnership Enquiries
If you represent a casino brand or a related organisation and would like to discuss how we cover the market, please use the same email address: [email protected]. Note that commercial relationships do not influence our editorial rankings — position on this site is determined by our research process, not by advertising spend.
About This Site
US Online Casinos reviews and compares real-money online casinos available to US players, with a focus on payout rates, licensing, game fairness and banking reliability. You can read more about our approach on the About Us page, and our full Terms and Conditions are available if you need them.
Responsible Gambling Reminder
Online casino gambling carries real financial risk. Outcomes are determined by chance — no strategy or system guarantees a profit, and the house edge means most players lose money over time. If gambling has stopped being enjoyable, or is affecting your finances or wellbeing, support is available. The National Problem Gambling Helpline can be reached on 1-800-522-4700, and our responsible gambling page lists additional US resources and self-exclusion tools.